Therefore, the IG Championship celebration was not announced in time, and the official Weibo of Heroes Alliance issued apologies and explanations.
Dear summoner, Hello!
About the recent iG (Invictus Gaming) global finals Championship celebrations, caused a lot of attention and discussion, I am very sorry to cause trouble to you, here first to the general summoners sincerely apologize, because of the work failure to bring you bad experience, we sincerely accept you here. Recognize the mistake.
We have focused on sorting out a few issues of concern to you, and made some explanations. We are also introspecting and improving.
Have we prepared ahead of schedule to celebrate the championship?
A few weeks before the finals, we had prepared different plans for all possible outcomes, including our LPL team’s Championship celebration program, “Championship Night” is also one of the important elements.
Why did the announcement of the celebrations of the championship be delayed two days after winning the championship?
Recently, there have been some frequent instability in the server, especially on the eve of the championship. We have monitored the increase of the risk of server instability. Under such circumstances, if the “Championship Night” campaign is still started as planned, it may cause a large number of players to rush into the game at the same time and re-emerge. Player experience problems caused by surging server pressure. After careful assessment, we finally suspended the original announcement plan.
In the next two days, on the one hand, we re-maintained and tested the server, on the other hand, we adjusted the new celebration plan according to the current situation. In this process, we did not release the delay message in time, which brought bad experience to the anxious waiting players. Here we apologize to you.
What adjustments have been made to the final celebrations?
In order to avoid server instability, we extended the mechanism of the activities, and released the welfare content of the celebration by stages, mainly divided into three waves of defined content and customized additional content.
The first wave of benefits:
永久皮肤、永久图标、经验加成卡，永久皮肤包括5011份“冰原核弹 古拉加斯”稀有限定皮肤，这也是为了纪念全球总决赛 决赛MVP-Ning 在比赛中5/0/11的出色数据。
Permanent Skin, Permanent Icon, Experience Plus Card, Permanent Skin includes 5011 copies of “Ice Plate Nuke Gulargas” scarce skin, which is also to commemorate the excellent data of MVP-Ning in the final of the global finals in 5/0/11.
Five heroes and 30-day experience of selected skin in group, elimination and finals of iG team in the global finals.
In addition to the permanent skin and the permanent icon, which are the favorite welfare content for players, we have made two adjustments compared with the previous content.
1. Experience Plus Card – In previous weekend double events, many players could not experience this part of the benefits because of time arrangement or queuing, so we adjusted the time-limited double experience to experience Plus Card, so that players can get double the benefits during the experience of the game.
2-30 Days Heroes and Selected Skin Experience – The previous open weekend All-Heroes Experience, many players feedback that the heroes can experience in limited time, and the highest attention is often the heroes in the event, so we opened the iG team during the global finals. The hero and the 30 day experience of the selected skin enable players to experience longer content.
Second wave of benefits:
The half price of the goods sold in the mall (except the new props on the shelves within three months) includes: heroes, unrestricted skin on sale in the mall, added props, guard skin, renamed cards;
Half price of selected merchandise is selected from nearby shopping mall.
Third wave of benefits:
In this global finals, in order to commemorate the remarkable moment of winning the championship, we have prepared the skin for the first championship of the global finals in the follow-up, so that all summoners can witness and commemorate this moment.
In addition to these three waves of welfare content, we are also promoting welfare activities including around the iG team’s Championship commemoration and other joint activities, but as some details have not been confirmed, they will continue to be published after the confirmation.
Why won’t the iG team leader be awarded the title of the world finals?
First of all, I want to explain to you that the winner’s award in the global finals is the next year’s release of the champion’s limited skin. Sales revenue will also be divided into the champion team. The significance of the champion’s skin is even more significant.
Aiming at the problem of iG team portraits, there are currently three iG team portraits in the final version of the 2018 global championship. The global unification strategy is that users need to buy iG supporter gifts to get iG related portraits. Some sales revenue from purchasing iG supporter gifts before November 20 will also be divided into the iG team, in order to feed back the enthusiasm and economy of iG fans to the iG team.
We understand the players’expectations for memorial icons. As mentioned in the third wave of Welfare, we specially prepared the skin to commemorate the championship in the global finals. We also hope to bring more memorable benefits to the players.
Is it true that after the iG wins, official resources are mainly promoting K/DA and not paying attention to iG?
Before the start of the global finals, we invested resources in official platforms such as official website, client, palmtop hero alliance, external advertising, news release, community resources and joint activities of partners to cheer for the IG team. After winning the championship, we also reported and recommended IG to win the championship in official channels and external cooperation resources. However, due to the emergency stop of the winning scheme at the client level, the content of the advertisement has not been adjusted and updated in time. The inadequate exposure of the winning information is our mistake. Again, I apologize to you.
We are also the players of the heroic league. We have been accompanying and loving this game. We have been waiting for this champion for a long time like everyone else. We hoped that we could continue to pay attention to this celebration through continuous content. However, the timing of the announcement and the timing of announcement did not take into account the needs and periods of the players and fans. I am very sorry, I am sorry.
Thank the iG team for winning the honor for the LPL competition area. This Championship will continue in the future. I hope you can join in and congratulate the iG team to celebrate this remarkable championship. Thank you.